Last Updated January 7, 2018
Third party Service processing your personal information on their own way and Smartway Study does not have any control over third party products and services and you should review the privacy policies of these parties before using the Third Party Services.
WHAT INFORMATION WE COLLECTS ABOUT YOU
Smartway Study may collect information directly from you, including:
your name, physical address, email address, uid, telephone numbers and/or your identification number and, in the case of a natural person, your company’s name, your company’s identification number, your job title, your business telephone number and/or email address, such as when you submit an enquiry to Smartway Study, when you contract with Smartway Study for our services or when you create an online account or profile to access Smartway Study services;
Your payment information if you purchase or subscribe for Smartway Study products and services that or if Smartway Study needs to process a payment to you. We might collect your billing name, billing address and payment method when you make a purchase on our website. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website.
We collect information you post in a public space on our website or on a third-party social media site belonging to Smartway study
Your financial information for vetting purposes if you apply to become a channel partner and, if you are a channel partner, for purposes of assessing your performance and determining your grading and benefits;
Your logo for display on Smartway Study websites as recognition of the relationship that exists between you and Smartway Study, whether as a customer, a channel partner or a supplier;
the passwords and log-in details that you have created to access your account with Smartway Study in respect of the Smartway Study offerings; and/or
Smartway Study may also collect other information through your interaction with and use of Smartway Study offerings, including:
WE COLLECT INFORMATION IN DIFFERENT WAYS
Smartway Study, its affiliates and its third party service providers may collect information from a variety of sources including:
We collect information directly from you
We collect information directly from you when you make a purchase on Smartway Study, register for an event or subscribe to free trial period. We also collect information if you post a comment on our websites or ask us a question through phone or email. When you provide the information to Smartway Study or its third party service providers either directly or through Smartway Study websites;
We collect information from you passively
We may use other tracking tools like Google, web analytics, LinkedIN, browser cookies or other external websites for collecting information about your usage of our products and services.
We use temporary and permanent cookies to enhance your experience of our services. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘keep me signed-in’ option in Smartway Study services, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the websites.
We get information about you from third parties
For example, if you use an integrated social media feature on our website. The third-party social media site will give us certain information about you. This could include your name and email address. other data you may have made publicly available, such as social media posts or when you ‘like’ Smartway Study, share content or follow Smartway Study on Twitter or data provided by third party sources, such as professional networking sites or information service providers.
USE OF YOUR PERSONAL INFORMATION
Some of the personal information uses specified above are not mandatory and may be controlled by you by setting use preferences or electing to opt-out, however your decision to do so may affect your use of Smartway Study services and/or Smartway Study’s ability to transact with you.
WHEN AND HOW SMARTWAY STUDY SHARES YOUR INFORMATION
With third parties who provide services to Smartway Study such as analytics, hosting websites, payment processing, marketing and promotions, event/campaign management, website management, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, legal and other similar services;
HOW SMARTWAY STUDY SECURES YOUR PERSONAL INFORMATION
Smartway Study uses reasonable technical and organisational safeguards that are designed to protect your personal information from unauthorised or unlawful processing, accidental loss, misuse, unauthorised access, disclosure, alteration and destruction.
All transmission of data to and from Smartway Study’s servers is encrypted using Secure Sockets Layer (SSL) technology.
However, despite Smartway Study’s efforts, no security controls are 100% effective and Smartway Study cannot guarantee the security of your personal information. It is important for you to protect against unauthorised access to your account password and to your devices.
LINKS TO OTHER SITES
Smartway Study websites may contain links to websites of other parties. Smartway Study is not responsible for the privacy practices or the content of such other websites. Therefore, you must carefully read the privacy statements of such websites.
Where do you host?
We currently host with online.net whose servers/data centers are located in Paris, France.
What about backups?
On the cloud, we maintain regular SQL backups of your account. A backup is taken every 24 hours.
These backups are stored on Amazon’s AWS service. You can refer to its compliance information.
We recommend that you also maintain your own copy. To download them manually by going to Setup > Download Backups.
Who can access my account?
We also have an access to your account for administrative purposes. This includes access for support and update purposes.
If anyone in our team has to access your data for support, then you will get an email mentioning that one of our engineers have accessed your data along with a reason. Your passwords are not accessible to our engineers and are generated via a program. If they need to access the account, they must go via this route. All our employees have signed a Non-Disclosure of Data agreement with us and they are fully aware of the consequences and risks involved with access of customer data.
How do I check all the changes you have made as an Administrator?
We will report to you what changes (if any) we have done. At the bottom of each form (or doctypes as we call them) you will see who has made the recent changes. Additionally, you can view the Activity Log Report to track the activities of users in your account.
You can opt out of receiving or Unsubscribe our marketing emails. To stop receiving our promotional emails, please email firstname.lastname@example.org. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, email@example.com. We will promptly correct any information found to be incorrect.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below. If you have any questions about this Policy or other privacy concerns, please do connect with us.
Our full details are:
Full name of legal entity: Smartway Media Private Limited
Grievance Officer: Mr. Kanwal Preet Singh
Email address: firstname.lastname@example.org
85, 1st Floor, Sunil Park
Helpine : +91 90237 90237
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at Email address: email@example.com
Have more questions?
If you have any questions or concerns regarding Polices or you wish to cease receiving further communications from us, or if you any special requests etc.
Please Drop an email to firstname.lastname@example.org